Privacy Policy

Your privacy matters to us at Etcnoticias

Last updated: January 15, 2025

Introduction and Scope

At Etcnoticias, we understand that your privacy is fundamental to your trust in our alternative investment platform. This comprehensive privacy policy explains how we collect, use, protect, and manage your personal information when you visit our website at etcnoticias.com or use our services. We're committed to transparency about our data practices and your rights regarding your personal information.

This policy applies to all users of our platform, whether you're browsing our educational content, participating in our learning programs, or engaging with our investment-related services. By using our website or services, you acknowledge that you've read and understood this privacy policy.

Information We Collect

We collect various types of information to provide you with the best possible experience on our platform and to comply with financial regulations applicable to investment services.

Personal Information You Provide

Contact information including name, email address, phone number, and postal address
Account registration details such as username, password, and security questions
Financial information required for investment services, including income details and investment experience
Identity verification documents as required by UK financial regulations
Communication preferences and marketing consent
Feedback, survey responses, and support inquiries

Automatically Collected Information

Device information including IP address, browser type, and operating system
Website usage data such as pages visited, time spent, and navigation patterns
Cookies and similar tracking technologies for functionality and analytics
Location data based on IP address for regulatory compliance
Login times and security-related information

How We Use Your Information

We use your personal information for legitimate business purposes related to our alternative investment platform and educational services. Our use of your data is always proportionate and necessary for the purposes outlined below.

Purpose Data Used Legal Basis
Account management and service provision Contact details, account information Contract performance
Regulatory compliance and verification Identity documents, financial information Legal obligation
Customer support and communication Contact information, inquiry details Legitimate interest
Website improvement and analytics Usage data, cookies Legitimate interest
Marketing communications Contact details, preferences Consent

Data Sharing and Third Parties

We carefully select our partners and service providers to ensure your data remains protected. We never sell your personal information to third parties, and we only share data when necessary for service provision or regulatory compliance.

When We Share Your Information

With regulatory authorities when required by UK financial regulations
With trusted service providers who help us operate our platform (cloud hosting, payment processing)
With professional advisors including lawyers, accountants, and auditors
In connection with business transfers or legal proceedings
With your explicit consent for specific purposes

Important: All third parties we work with are contractually required to protect your data and use it only for the specific purposes we've authorized. We conduct regular reviews of our partners' data protection practices.

Your Privacy Rights

Under UK data protection law, you have several important rights regarding your personal information. We're committed to making it easy for you to exercise these rights.

Right to Access

Request a copy of the personal information we hold about you, including details about how we process it.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal information we have about you.

Right to Erasure

Request deletion of your personal information in certain circumstances, subject to regulatory requirements.

Right to Restrict Processing

Ask us to limit how we use your personal information while we resolve any disputes or concerns.

Right to Data Portability

Receive your personal information in a structured, commonly used format for transfer to another service.

Right to Object

Object to processing of your personal information based on legitimate interests or for direct marketing.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational measures designed to ensure the appropriate level of protection.

Technical Safeguards

SSL/TLS encryption for data transmission
Advanced encryption for data storage
Regular security assessments and penetration testing
Multi-factor authentication for account access
Secure cloud infrastructure with leading providers
Regular software updates and security patches

Organizational Measures

Staff training on data protection principles
Access controls and authorization procedures
Data breach response procedures
Regular privacy impact assessments
Vendor security requirements and audits

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, and resolve disputes. Our retention periods vary depending on the type of information and the purpose for which we collected it.

Typical Retention Periods

Account information: Retained while your account is active plus 7 years for regulatory compliance
Financial records: 7 years from account closure as required by UK financial regulations
Marketing communications: Until you withdraw consent or 3 years of inactivity
Website analytics: 26 months from collection
Support inquiries: 3 years from resolution

International Data Transfers

While we primarily process your data within the UK, some of our service providers may be located outside the UK. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data.

We use adequacy decisions, standard contractual clauses, and other approved transfer mechanisms to ensure your data receives the same level of protection regardless of where it's processed. We regularly review our international transfer arrangements to ensure they remain compliant with UK data protection law.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though some features may not function properly if you disable certain cookies.

Types of Cookies We Use

Essential cookies: Required for basic website functionality
Analytics cookies: Help us understand how visitors use our site
Preference cookies: Remember your settings and choices
Marketing cookies: Used to deliver relevant advertisements (with your consent)

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, through other communication channels.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. The "Last updated" date at the top of this policy indicates when it was most recently revised.

Contact Us About Privacy

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Email: info@etcnoticias.com

Phone: +44 151 473 1069

Address: 7-9 Yeovil Rd, Luton LU2 9EE, United Kingdom

We aim to respond to all privacy-related inquiries within 30 days.